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Portal of
Privacy
Policy privacy
Your privacy is important to us. It's site policy Servitech respect your privacy regarding any information we may collect from you on the Servitech website, and other websites we own and operate.
We work based on the Data Protection Law (13,709/2018), which provides guarantees of privacy, confidentiality, retention, protection of fundamental rights of freedom and the free development of the person's personality. Furthermore, we respect the Federal Constitution of the Federative Republic of Brazil, the Consumer Protection Code (Law 8,078/90), Marco Civil da Internet (Law 12,965/14).
We only request personal information when we truly need it to provide you with a service. We do so by fair and legal means, with your knowledge and consent. We also tell you why we are collecting it and how it will be used.
We make it clear why we are collecting and how it will be used, as everything is done for correct general administration.
We only retain collected information for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means under current law to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
Não compartilhamos informações de identificação pessoal publicamente ou com terceiros, exceto por determinação judicial.
O nosso site pode ter links para sites externos que não são operados por nós. Diante disto, não nos responsabilizamos por danos de terceiros. Esteja ciente de que não temos controle sobre o conteúdo e práticas de sites de terceiros e não podemos aceitar responsabilidade por suas respectivas políticas de privacidade.
Na qualidade de consumidor, você é livre para recusar a nossa solicitação de informações pessoais, entendendo que talvez não possamos fornecer alguns dos serviços desejados.
Your continued use of our website will be considered acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us via our form.
Our policy is constantly updated.
The data subject is now aware that the content of this Privacy Policy may be changed at the discretion of the Servitech website, regardless of notice or notification. In case of changes, the modifications take full effect from the moment they are made available on the website.
The Servitech website is not responsible if you use your data incorrectly or untruthfully, and is excluded from any responsibility in this regard.
Policy cookies
What are cookies?
As is common practice with almost all professional websites this site uses cookies, which are small files that are downloaded to your computer, to improve your experience. This page describes what information they collect, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however this may downgrade or 'break' certain elements of the site's functionality.
How do we use cookies?
We use cookies for a number of reasons, detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies if you are not sure whether or not you need them in case they are used to provide a service that you use.
disable cookies
You can prevent the setting of cookies by adjusting your browser settings (see your browser Help for how to do this). Please be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will generally result in disabling certain functionality and features of this website. Therefore, it is recommended that you do not disable cookies.
Cookies we set
• Cookies related to research
Periodically, we offer surveys and questionnaires to provide interesting information, useful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after you change pages.
• Cookies related to forms
When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
• Site preference cookies
To provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. To remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.
User Commitment
The user undertakes to make appropriate use of the content and information that the Servitech website offers and with an enunciative but not limiting nature:
A) Not engage in activities that are illegal or contrary to good faith and public order;
B) Respect for all national or international legislation to which Brazil is a signatory;
C) Do not disseminate propaganda or content of a racist, xenophobic nature, betting houses, games of chance, any type of illegal pornography, in support of terrorism or against human rights;
D) Do not cause damage to the physical (hardware) and logical (software) systems of the Servitech website, its suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems that are capable of causing the aforementioned damages;
E) The published contents have copyright and intellectual property rights reserved, as established by Copyright Law no. 9,610, dated 2/19/1998 of the Brazilian Federal Government and related issues. Any infringement will be reported to the competent authorities.
Data subject rights
The holder of personal data has the right to request from the Servitech website, through the specific processing channel, at any time, upon formal request, information regarding their data.
Requests will be analyzed as provided for in current legislation within a period of 72 hours, unless legally determined and/or subject to law.
Data subjects, according to the text of the LGPD, can exercise their rights through:
• Confirmation of the existence of treatment;
• Anonymization, blocking or deletion of unnecessary, excessive or processed data that does not comply with the provisions of this Law;
• Information from public and private entities with which the controller shared data;
• Information about the possibility of not providing consent and the consequences of refusal;
How to exercise your data subject rights?
More information
We hope that's clear, and as mentioned previously, if there's something you're not sure whether you need or not, it's usually safer to leave cookies enabled in case it interacts with one of the features you use on our site.
The Servitech website will make every effort to protect the information and data collected from the user through the website. However, considering that there is no fully effective and secure means of transmitting and retaining electronic data, the Servitech website cannot guarantee that unauthorized third parties will not succeed in improper access, exempting itself from any responsibility for damages resulting from the conduct of third parties, external attacks on the website such as: viruses, database invasion, technical or operational defects or defects resulting from the use of the website and due to connection failures.